We all know how important communication is during the sales process, but for a lot of freelancers knowing how and when to followup is often a mystery.
After you first meet someone, when should you first contact them? How long should you wait before you followup with someone you’ve sent an invoice to? When and how should you pester clients over past-due invoices?
In this episode, I talked with Kurt Elster, an ecommerce consultant from Chicago, and we chatted about some of the communication systems he uses when working with prospects, leads, and clients.
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Things we mentioned: