Marketing Your Business

How To Get THANKED for Cold Outreaching to Someone

By Zach Swinehart

A couple years back, I discovered a client generation process that I like to call “value-forward cold outreach at scale.”

I resisted cold outreach for years because I had thought all cold outreach was inherently spammy.

(And I don’t want to be spamming people!)

BUT then I learned of this “value-forward” approach to it — an approach that you will literally get thanked for by your leads if you do it right.

But “value-forward” alone isn’t enough, otherwise you’ll find yourself spending like an hour per email.

This is where the “at scale” part comes in — we need a cold email that’s value-forward and personalized, BUT was created & personalized through an automated process.

In this post, I’ll break down the major pieces of a GOOD cold outreach email so you can see there’s soooo much more to it than just asking 1,000 strangers if they want to hire you.

The content below is pulled straight from the cold email scorecard in the $200k Freelancer course, so you’re getting my personal “bible for a good cold email.” (And the same one the $200K Freelancer students get)

If you nail this, you’ll be on your way to getting thanked for your cold emails (and you can lean on $200KF or similar to learn the “automated/at scale” part of the equation.)

So, let’s start with the zoomed-out “👍/👎” look……


What Makes For a Good Outreach Email?

We can break our whole email assessment into the following 5 categories…

  • 🌳 Holistic / Overall — Be value-forward, show the opportunity, and give prospects a reason to respond.
  • 💞 Trust — Trust is king in cold outreach. Your prospects are looking for a reason not to trust you. Don’t give them one.
  • 😴 Readability — Keep emails short, specific, and easy to skim while maintaining persuasive value.
  • 🍋‍🟩 Personalization — Personalize emails thoughtfully while maintaining authenticity and trustworthiness.
  • 🚛 Deliverability — Carefully follow deliverability guidelines to ensure you emails land in the inbox instead of in spam.

Email-Wide Scoring Categories At A Glance…

🌳 Holistic / Overall — Top 3 Principles

1 — Big, fast, free value. Not spam.

  • The only “ask” in your outreach email should be asking if you can send them something valuable for free
  • Should be a “no-brainer yes” that’s low-effort & low-risk
  • Value should usually be “high-touch,” e.g. free trials, free samples, free consulting, free audits, etc.
  • Would someone be crazy to say no? If not, what can you change about your CTA’s offer to address that? (And how could you do that at scale?)
  • Seeking only to “give,” not “asking to get”
  • Seek to deliver value and build long-term relationships
  • Relevant for the recipient
  • Respectful of their boundaries, schedule, and time

2 — Do a great job at ALL of the “Email Component Scoring Criteria”

We need to do a great job on ALL of the 5 keystone email components in order to wind up with a compelling email…

  • Strong 👀 Opener +
  • Strong 🪝 Hook +
  • Strong 📊 Substantiation +
  • Strong 👟 Call To Action (CTA) +
  • Strong 🛡️ Signoff
  • = Strong ✉️ Email

…And Strong ✉️ Email * Strong ⏳ Follow-ups= Strong 📮 Campaign.

3 — Empathy Check: How does the email make the lead feel?

  • Too salesy?
  • Rushed or lazy (e.g., poorly personalized)?
  • Opportunistic vs. genuinely helpful?
  • Does it feel like a win if I received it?

💞 Trust — Top 3 Principles

  1. Be clear about your motive: It should be clear that you’re offering valuable, no-strings-attached help as a genuine sample of your expertise, with the hope of earning their business later — because that’s exactly what your motive should be. (And that’s a perfectly reasonable and non-spammy motive to have!)
  2. Don’t lie or make shit up
  3. Decide in advance on your “depth-of-attention truth-stretching lines in the sand” and stick to them

😴 Readability — Top 3 Principles

  1. Your email should be as short & skimmable as possible…
  2. …while also being as specific as possible.
  3. Every word in your email must “earn its space” by contributing measurable persuasive value vs. its word count cost.

🍋‍🟩 Personalization — Top 3 Principles

  1. Always use their first name
  2. Have your personalization visible in the preview text
  3. Careful not to breach trust with your personalization (especially AI-driven personalization)

🚛 Deliverability — Top 3 Principles

  1. Never ever send outreach emails from an inbox attached to your primary domain name
  2. Don’t include unprompted links in cold emails. Instead, get explicit permission before sharing.
  3. Avoid spam trigger words and be sure to run your final emails through “spam word checker” tools to catch them

Outreach Email Do’s, Don’ts, & Pitfalls

Let’s zoom out and look holistically at what works — and what doesn’t — when writing cold outreach emails.

Trust is the linchpin of success here, and it’s fragile. Your prospects are actively looking for reasons to distrust you.

Unlike content marketing or referrals, a cold email gives you zero benefit of the doubt. Everything you do should protect and build trust.

This focus on trust creates unique challenges. Personalization, for example, needs to feel genuine, but at scale, it often implies more research or familiarity than you actually have. (We’ll dive deeper into balancing personalization with trust later in this module.)


What To Do vs. What Not To Do — A Few Tips

What to Do:

  • Write relevant, personalized, and targeted emails for your prospects.
  • Your lists and campaigns should be narrow and specific.
  • Use relevant case studies and focus on industries where you have experience or can name-drop clients.
  • Send short, direct, no-BS emails that are bold yet interesting.
  • Focus entirely on how you can help THEM.
  • Make the email about their needs, not about how great you are.
  • Ask permission before sharing additional materials (e.g., “Can I send you a free audit?”).
  • Use multiple domains and email inboxes per domain for better deliverability.
  • Show proof: Build a brand with a LinkedIn presence, case studies, testimonials (bonus: video testimonials perform best).
  • Use Spintax and multivariate testing to optimize copy and improve deliverability.
  • Follow up with value-based information that’s easy to digest, like guides, PDFs, case studies, or eBooks.
  • Respect your prospect’s schedule by offering to send a calendar invite and working around their availability.
  • Write at a 4th-grade reading level.
  • “Simple scales, fancy fails.”
  • “Charlatans make simple things complicated. Geniuses make complicated things simple.”
  • Impress them with your results.
  • Create a context where people feel excited to take the next step.
  • “People love buying things, but hate being sold to.”

What Not to Do:

  • Email thousands of people with generic copy and expect the same message to resonate with all of them.
  • Target industries you know nothing about, have no experience in, and cannot back up your claims with proof.
  • Send long, boring, irrelevant, or fluff-filled emails.
  • Talk about yourself and your business instead of the prospect’s problems or goals.
  • Attach PDFs, images, or links without permission.
  • Send emails from your primary domain, risking deliverability issues and your core reputation.
  • Have no online proof of your business’s success — no case studies, testimonials, or visible brand presence.
  • Skip testing entirely, sending the same email to everyone without learning or improving.
  • Use lazy follow-ups like “Just bumping this to the top” or “Following up” with no added value.
  • Force them to use your scheduling tool (e.g., Calendly) without first confirming their interest.
  • Use buzzwords or technical jargon that prospects hear daily, making you blend in with competitors.
  • Try to impress them with fancy words or overcomplicated messaging.
  • Coming across as either salesy or pushy.

Final Thoughts

Remember: The hallmark of a strong cold outreach email is trust.

Every decision you make — from personalization to follow-ups — should reinforce your credibility and value.

By avoiding the common pitfalls above and leaning into proven strategies, you’ll craft emails that prospects want to read and respond to.

(And you know you’re doing it right when people are literally thanking you for your cold emails, like they’ve done for me and several $200k Freelancer course students.)